support
about our support
We are here to help educators and students take full advantage of the web as a powerful learning tool.
Our goal is to make sure instructors can transform their vision for any digital resource into a classroom reality as quickly and easily as possible.
We believe that educational technology should never eat up class time or force instructors to do tech support. Creating efficient, workable web resources requires a set of unique and specialized skills separate from those involved in teaching. We provide these skills so that educators can focus on their students' needs.
knowledge base
Use the links below to review documented solutions to common questions and problems.
Registration / Login
- I am already registered and am being asked to register again.
- My course is not listed.
- I dropped my course, may I have a refund?
- What does a subscription cost?
Browser / Web
- Check my bandwidth
- How to install the Firefox browser
- How to install the Flash plug-in
- How to adjust Netscape to behave like Internet Explorer